FAQ

What is the street team?

The coolest team ever! By helping us post artist posters & show calendars around town, you’ll receive 2 FREE tickets to shows each month. In order to participate, you’ll need a camera or a smart phone so you can take pictures of postings. To sign up & learn more about how you can help, please email us at eddiesatticstreetteam@gmail.com with your name, phone number & your location.

How do I get a gift certificate?

You can either purchase a gift certificate by phone at 404-377-4976 and we’ll mail you the certificate OR you can purchase it in person. They come in intervals of $20, $50, & $100. The gift certificate can be used towards food, drinks, and tickets. To redeem the gift certificate for event tickets, you must physically bring the gift certificate into the box office to make your purchase. Please note that our box office is open 12pm – 6pm on weekdays only. Otherwise, you may purchase gift certificates with the door person during shows as time allows. This is a great gift idea for all of your music-loving friends & family!

Where do I park?

There is metered parking right outside off of N. McDonough which is free after 6pm and a parking garage behind the Dekalb Courthouse which is also free if you leave anytime after 6pm (if you leave before 6pm, it’s a flat $6 fee). For more information, see our directions page HERE.

Where are you located?

We are located in the heart of downtown Decatur right across the street from the Dekalb Courthouse and adjacent to City Hall. For more information, see our directions page HERE.

How can I rent out Eddie’s Attic for a private event?

Email Josh Rasor at Josh@eddiesattic.com.

How do I sign up for Songwriter’s Open Mic?

To sign up, please call us at 404-377-4976 between 12 and 5pm, Monday-Friday.

Where can I send booking requests?

booking@eddiesattic.com OR you can send in your EPK (electronic press kit) through our Reverbnation page by clicking HERE. If you don’t hear from us in 4 to 5 weeks, assume it was not possible for us to accommodate your request. Another great way to be considered for a regular show or opening slot is to sign up for our Monday Songwriter’s Open Mic. For more information about Open Mic, click HERE.

What’s that $20 charge on my credit card statement?

When you open a tab at the Attic, a $20 allowance is automatically placed on your card. It will disappear from your statement in a few business days.

Can we take pictures during the show?

Absolutely! However, flash photography is not allowed. Please inform us if you are recording video with a professional set-up as we may not have the space to accommodate your equipment during the show. Don’t forget to share your photos & videos with us online!

I bought tickets to a show, but I can’t come. Can I get a refund?

We do not offer refunds unless a show is canceled or rescheduled. As noted in Ticketfly’s terms and conditions, which you must agree to before each transaction is processed, all sales are final. If there has been a significant change to the event such as a location change or date change, we will send an announcement to all ticket holders with details regarding refunds. Please check your email for this event announcement before proceeding. If an event has been changed and the announcement includes a deadline for refund requests, we cannot refund orders submitted after that deadline. We cannot offer refunds due to scheduling conflicts, illness, or other personal issues.

Is there a possibility I will have to stand during the performance?

Yes. Due to the popularity of our shows, there is a strong possibility that some of our General Admission patrons will have to stand during the performances. Please remember that General Admission tickets do not guarantee seating. Please plan on arriving early to try to grab a bar stool or stadium seat.

What is the music room capacity?

165.

Can I add a 5th person to my table?

We only allow up to 4 people to sit at each table. To accommodate the 5th person, you can either buy two tables OR arrive close to when the doors open and sit at table close to the bar stools where the 5th person can sit next to you. If you do purchase 2 or more tables, we automatically put them together and close to the stage. With 2 or more tables, your seats will be reserved.

Can I reserve bar stools?

Bar stools are not reserved, but are general admission seating which means that they are first-come-first-serve. If you prefer a specific bar stool, please check in with our door person close to when the doors open. The only way to reserve a seat is to purchase a table, which is available for purchase until 5pm on the day of the show.

If I purchase a table, do I also need to purchase tickets?

No. When you pay to reserve a table, it includes 4 tickets for the 4 seats at the table. If  you have more than 4 people in your group, you will need to reserve additional tables or general admission tickets.

Can I reserve a table?

Our tables are reserved, but not assigned and are available only through advanced purchase. You’ll be able to pick which table you’d like when you arrive for the show. NOTE: THE ONLY WAY TO GUARANTEE SEATING IS BY RESERVING A TABLE IN ADVANCE.

I’m under 21. Can I come to a show?

Yes, our shows are all ages unless noted otherwise. However, if you’re under 21 and not accompanied by another 21 year old, there is a $4 surcharge in addition to the admission fee.

(After 5pm) I couldn’t get tickets online. Are there still tickets available for the show?

Advance ticket sales end at 5pm the day of each show. After 5pm, you may purchase tickets at the door.

How do I buy tickets for a show?

Advance tickets for all shows can be purchased online at www.eddiesattic.com. Tickets may also be purchased over the phone through Ticketfly at 877.987.6487 or at the Eddie’s Attic Box Office in-person or over the phone at 404.377.4976.