Frequently
Asked Questions
General
How do I buy tickets for a show?
Advance tickets for all shows can be purchased online at www.eddiesattic.com. When purchasing online, please read the description on your ticket before purchasing.
For day of show tickets, you can come into the venue as early as 5pm to purchase a ticket through our door person. PLEASE NOTE: online prices and tickets purchased in person are exactly the same. THERE IS NO FEE DIFFERENCE.
Is the venue wheelchair accessible?
Because our building is historic, we do not have elevators. The venue is only accessible via the stairs.
I bought tickets, but now I can’t find them.
You won’t need any sort of physical ticket to get into a show – we’ll just look you up by your last name at the door. If you’re concerned about whether you have tickets, you’re welcome to ask us to confirm at [email protected]
If I purchased general admission tickets, does that mean there will be seating for me?
General admission tickets DO NOT guarantee seating. It is on a first come first serve basis. If you’ve bought general admission tickets, we recommend getting to the venue as close to 5:00PM (4PM on Sundays) as possible because that is when ticket check-in begins and therefore is your best bet for grabbing seats.
I’m under 21. Can I come to a show?
Yes! Our shows are all ages unless otherwise noted.
If I purchase a table, do I also need to purchase tickets?
No. When you pay to reserve a table, it includes 4 tickets for the 4 seats at the table. If you have more than 4 people in your group, you will need to reserve additional tables or general admission tickets.
How do I purchase a table?
When purchasing tickets, make sure you select the ticketing type titled “Table Seating.” That will automatically add 4 tickets to your cart. This is the ONLY way to reserve a table.
If you purchase 4 general admission tickets, that DOES NOT equate to a table. Your ticket type MUST read “Table Seating.” If you’re wanting to purchase a table, make sure that you have selected “Table Seating” BEFORE you check out. On the Dice ticketing page, General Admission is *typically* listed first, so you must select “Table Seating,” which is listed underneath “General Admission,” to purchase a table.
What if there are two shows happening in one night?
Eddie’s Attic often has two shows happening in one night – an early show and a late show. These shows are completely separate and have nothing to do with the other. If you purchase tickets to the early show, your tickets are valid ONLY for the early show. Therefore if you’d like to attend both early and late shows, you must purchase tickets to BOTH shows.
When can I check in for the show I have tickets for?
Monday-Saturday: 5:00pm
Sunday: 4:00pm
Check-in time is applicable to BOTH early and late shows. If you are attending the late show, you are still able to start checking in at 5PM (or 4PM on Sundays).
If you would like to choose a specific table, you must arrive between check-in and doors. Any tables not checked-in by the time doors open will be chosen for you.
Once you have selected your table or received your general admission number, come back at door time to be let into the music room for the show.
Why is DICE only giving me the waitlist option?
If a ticket link only gives you the option to join the waitlist, that means that show is SOLD OUT. Here’s more info on how the waitlist works: The Wait List Explained
Do I have to download an app to buy tickets?
No. The ticketing platform we use, DICE, will require you to create an account, but it is unnecessary to download their app for our venue. Once you create an account, you should be able to purchase tickets through your web browser.
Can I rent out the venue for a private event?
Yes you can! Please email [email protected] with details of your event and the date you’re looking to book.
How do I sign up for the open mic?
Sign-up forms are on this page: https://eddiesattic.com/sign-up/
Sign-ups are posted monthly and fill up quickly. If you’d like a heads up before we post next months, please follow us on Instagram and Facebook @eddiesattic.com because we post a heads up on our stories.
Please pay attention to all details and guidelines before signing up for an open mic.
Where do I send booking requests?
Please direct all booking requests to [email protected]
Can I reserve a table?
Our tables are reserved, but not assigned and are available only through advanced purchase. If you would like to choose a specific table, you must arrive between check-in and doors. Any tables not checked-in by the times doors open will be chosen for you. Table check-in starts at 5pm Monday-Saturday, and 4pm on Sundays,
NOTE: THE ONLY WAY TO GUARANTEE SEATING IS BY RESERVING A TABLE IN ADVANCE.
Where do I park?
While we don’t have a designated parking lot, Downtown Decatur has plenty of public parking. Please see a full list of options and prices here: https://www.decaturga.com/cd/page/parking
Some city parking is free after 6pm and on the weekends – please pay attention to all signage before parking.
Construction is ongoing on McDonough Street next to us, but the street is NOT fully closed and the venue is still easily accessible. The paid lot behind us (in between our building and Decatur Square) is still open, but we’d like to caution that the lot is electronically enforced and their tickets are hefty. If you do park back there, please pay attention to when your parking time is up.
Can I take pictures during the show?
Absolutely! However, flash photography is not allowed. Please inform us if you are recording video with a professional set-up as we may not have the space to accommodate your equipment during the show. Don’t forget to share your photos & videos with us online!
I bought tickets to a show but now I can’t come. Can I get a refund?
We do not offer refunds unless a show is canceled or rescheduled. All sales are final. If there has been a significant change to the event such as a location change or date change, we will send an announcement to all ticket holders with details regarding refunds. Please check your email for this event announcement before proceeding. If an event has been changed and the announcement includes a deadline for refund requests, we cannot refund orders submitted after that deadline. We cannot offer refunds due to scheduling conflicts, illness, or other personal issues. For any additional questions contact [email protected].
Is it possible I will have to stand during the show?
Yes. Due to the popularity of our shows, there is a possibility that some of our General Admission patrons will have to stand during the performances. Please remember that General Admission tickets do not guarantee seating. Please plan on arriving early to try to grab a bar stool or stadium seat. Table seating DOES guarantee seating.
What is the music room capacity?
175
Can I add a 5th person to my table?
We only allow up to 4 people to sit at each table. To accommodate the 5th person, you can either buy two tables OR arrive close to when the doors open and sit at table close to the bar stools where the 5th person can sit next to you. If you do purchase 2 or more tables, we automatically put them together and close to the stage. With 2 or more tables, your seats will be reserved.
Can I reserve bar stools?
Bar stools are not reserved, but are general admission seating which means that they are first-come-first-serve. If you prefer a specific bar stool, please check in with our door person close to when the doors open. The only way to reserve a seat is to purchase a table, which is available for purchase until 5pm on the day of the show.
Who do I contact if I have additional questions?
Getting Here
Is the venue wheelchair accessible?
Because our building is historic, we do not have elevators. The venue is only accessible via the stairs.
I bought tickets, but now I can’t find them.
You won’t need any sort of physical ticket to get into a show – we’ll just look you up by your last name at the door. If you’re concerned about whether you have tickets, you’re welcome to ask us to confirm at [email protected]
When can I check in for the show I have tickets for?
Monday-Saturday: 5:00pm
Sunday: 4:00pm
Check-in time is applicable to BOTH early and late shows. If you are attending the late show, you are still able to start checking in at 5PM (or 4PM on Sundays).
If you would like to choose a specific table, you must arrive between check-in and doors. Any tables not checked-in by the time doors open will be chosen for you.
Once you have selected your table or received your general admission number, come back at door time to be let into the music room for the show.
Can I reserve a table?
Our tables are reserved, but not assigned and are available only through advanced purchase. If you would like to choose a specific table, you must arrive between check-in and doors. Any tables not checked-in by the times doors open will be chosen for you. Table check-in starts at 5pm Monday-Saturday, and 4pm on Sundays,
NOTE: THE ONLY WAY TO GUARANTEE SEATING IS BY RESERVING A TABLE IN ADVANCE.
Where do I park?
While we don’t have a designated parking lot, Downtown Decatur has plenty of public parking. Please see a full list of options and prices here: https://www.decaturga.com/cd/page/parking
Some city parking is free after 6pm and on the weekends – please pay attention to all signage before parking.
Construction is ongoing on McDonough Street next to us, but the street is NOT fully closed and the venue is still easily accessible. The paid lot behind us (in between our building and Decatur Square) is still open, but we’d like to caution that the lot is electronically enforced and their tickets are hefty. If you do park back there, please pay attention to when your parking time is up.
Is it possible I will have to stand during the show?
Yes. Due to the popularity of our shows, there is a possibility that some of our General Admission patrons will have to stand during the performances. Please remember that General Admission tickets do not guarantee seating. Please plan on arriving early to try to grab a bar stool or stadium seat. Table seating DOES guarantee seating.
Can I reserve bar stools?
Bar stools are not reserved, but are general admission seating which means that they are first-come-first-serve. If you prefer a specific bar stool, please check in with our door person close to when the doors open. The only way to reserve a seat is to purchase a table, which is available for purchase until 5pm on the day of the show.
Ticketing
How do I buy tickets for a show?
Advance tickets for all shows can be purchased online at www.eddiesattic.com. When purchasing online, please read the description on your ticket before purchasing.
For day of show tickets, you can come into the venue as early as 5pm to purchase a ticket through our door person. PLEASE NOTE: online prices and tickets purchased in person are exactly the same. THERE IS NO FEE DIFFERENCE.
I bought tickets, but now I can’t find them.
You won’t need any sort of physical ticket to get into a show – we’ll just look you up by your last name at the door. If you’re concerned about whether you have tickets, you’re welcome to ask us to confirm at [email protected]
If I purchase a table, do I also need to purchase tickets?
No. When you pay to reserve a table, it includes 4 tickets for the 4 seats at the table. If you have more than 4 people in your group, you will need to reserve additional tables or general admission tickets.
How do I purchase a table?
When purchasing tickets, make sure you select the ticketing type titled “Table Seating.” That will automatically add 4 tickets to your cart. This is the ONLY way to reserve a table.
If you purchase 4 general admission tickets, that DOES NOT equate to a table. Your ticket type MUST read “Table Seating.” If you’re wanting to purchase a table, make sure that you have selected “Table Seating” BEFORE you check out. On the Dice ticketing page, General Admission is *typically* listed first, so you must select “Table Seating,” which is listed underneath “General Admission,” to purchase a table.
Why is DICE only giving me the waitlist option?
If a ticket link only gives you the option to join the waitlist, that means that show is SOLD OUT. Here’s more info on how the waitlist works: The Wait List Explained
Do I have to download an app to buy tickets?
No. The ticketing platform we use, DICE, will require you to create an account, but it is unnecessary to download their app for our venue. Once you create an account, you should be able to purchase tickets through your web browser.
I bought tickets to a show but now I can’t come. Can I get a refund?
We do not offer refunds unless a show is canceled or rescheduled. All sales are final. If there has been a significant change to the event such as a location change or date change, we will send an announcement to all ticket holders with details regarding refunds. Please check your email for this event announcement before proceeding. If an event has been changed and the announcement includes a deadline for refund requests, we cannot refund orders submitted after that deadline. We cannot offer refunds due to scheduling conflicts, illness, or other personal issues. For any additional questions contact [email protected].
